Privacy Policy
Privacy Policy
How We Collect Information
We collect information about you
in two ways:
i) Directly from you
From time to time you will be asked to, or will need to, provide personal
details about yourself, such as when:
You shop on this site;
You register to become a customer
You submit enquiries to us/contact us
You enter any online promotions or competitions
You use our products and services
You submit information to us by participating in surveys
ii) Indirectly from you, such as when:
You visit/browse this site (see section 6, Cookies)
You visit/browse other Fashion Basement Website
We may also employ third parties to provide website services on our behalf. In
such cases, if they collect any data on their own behalf, they will provide
their own privacy policy. We advise you to read any new policy carefully. We
do, however, endeavour to ensure that any partners we use apply the same high
standards of privacy and security over your information.
What
Information do we collect?
In various areas of this website
we ask you for information. This may include such information as your name,
billing address, delivery address, telephone number, your use of products and
services, debit or credit card details and other payment information.
For example: When you place a sales order with us we need to know your name,
e-mail address, delivery address, credit or debit card number and expiry date
or banking details, as appropriate. This enables us to process your order. We
might ask you if you want to enter a competition or promotion. For this we will
usually ask for an e-mail address and/or phone number.
We may ask you for information about yourself and your phone use to help you
decide which, if any, of our products and services would suit you best
Why
We Collect Information
We may use and analyse
information about you for the following purposes:
To provide you with access to parts of this site;
To process your order;
To supply services and products that you have ordered
To contact you if necessary and to verify that you are an authorised user for
security purposes;
To arrange for payment of goods and/or services purchased;
To inform you of any service related message or of any new services or
functionality;
To assist us with crime and fraud prevention;
To help us enhance the products and services that we offer you;
Changes
to this Policy
We will keep this policy under
review and any changes made from time to time will be posted on this page. We
will notify you of any changes with a link to this privacy policy on the
checkout and login pages of this site.
Security
You must not share your password
for any website or checkout access. Your passwords and the answers to secret
questions are your responsibility, and must not be disclosed to any third
party. This is also important for your own protection.
We are constantly reviewing our procedures to protect your personal data from
unauthorised access, accidental loss and/or destruction. We use industry
standard secure sockets layer (SSL) technology, to encrypt sensitive
information such as financial information eg your credit card
Please be aware that communications over the Internet, such as e-mails are not
secure unless they have been encrypted. Your communications may route through a
number of countries before being delivered - this is the nature of the
Internet. We cannot accept responsibility for any unauthorised access or loss
of personal information that is beyond our control.
Cookies
A "cookie" is a piece
of information, like a tag, which some websites create on your PC which
identifies your PC whenever you visit that website. In order to provide you
with the best possible online experience, we may create a cookie(s) when you
visit www.fashion-basement.com .
Cookies may be used to help you in the following ways: to limit the frequency
with which you will see particular advertisements; to identify your options if
you have voted or submitted a product review; to keep track of how many times
you do specific things whilst using our shop, to track where you have come from
if you were referred to our website.
Our cookies will not be used to analyse your visits to other sites.
If you select the 'Remember My Login' option, where it is available at the
checkout, for any return visits, you will need to have cookies enabled on your
browser.
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